Have your say in the 2014 GP patient survey!

People across Bradford City are being urged to tell the NHS what they think about the services they receive from their local GP practice.

They are being asked to take part in the national GP patient survey which asks them about the quality of care they receive from their GP surgeries and health centres.

The survey is part of NHS England’s commitment to make the NHS more responsive to patients’ needs. It has been designed to give patients the opportunity to comment on their experience of their GP practice.

Replies to the survey will help surgeries understand where improvements are needed. This survey is an opportunity for patients to have their say about how well their practice is doing at providing these services to patients.

A random selection of patients, chosen from each practice, has been sent a questionnaire and a freepost envelope to post it back by the closing date of 26 September 2014.

The survey asks them about a range of issues, such as how easy or difficult it is for patients to make an appointment at their surgery; satisfaction with opening hours; the quality of care received from their GP and practice nurse; and other aspects of the service.

All responses, which will be kept confidential, will be used to help shape the development of health services in the future.

Max Mclean, lay member for patient and public involvement at NHS Bradford City Clinical Commissioning Group (CCG), said:
“I would urge everyone to look out for this survey coming through their letterbox: it’s an opportunity for patients to have their say about how well their GP practice is doing in providing services to patients. Even if people have filled in a questionnaire before, or haven’t visited their GP surgery recently, their views are still important to us.

“Bradford has had quite a low response rate in the past, so I hope that patients selected to take part will find a few minutes to feedback their opinions on these important issues – their views can help us to improve local health services for the benefit of all communities.”

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For more information, please contact the communications team at: communications@bradford.nhs.uk or call Sarah Smith on: 01274 237386 or 07976 084773.